Outlook

Function

Outlook is the most commonly used email software for Windows systems.  (It also comes in a "lite" version called Outlook Express.)  On the medical campus, Outlook is the standard software used to access Exchange email if you have a Windows system.

Access

Microsoft Outlook is client email software that is installed on your Windows system.  We have a site license for Outlook as a part of Microsoft Office.

If you do not have Outlook installed on your system, you can access Exchange emaiil using a full-featured version of Outlook at the Citrix Applications Portal.  Or you can use a somewhat limited Web version called Outlook Web Access that requires only a browser.  Both of these require a Medical ID.

Documentation

 See the Outlook 2003 User Guide (PDF, 4.4MB, 32pp).  An extensive collection of training materials is available from Microsoft's Help and How-To for Outlook 2003 and Outlook 2007.

Support

 Contact the Information Technology Help Desk.

Additional considerations

See the discussion of email clients for Exchange, which includes links to comparisons of alternatives for Windows and Apple/Mac systems.

Outlook supports the MAPI email protocol for communication with Exchange, but only on-campus or when connecting remotely via VPN, and only for Windows systems. 

Outlook email (using MAPI and IMAP) is backed up nightly, along with other network files.  However, a backup cannot occur with open files, so you should generally not leave Outlook running overnight.  Close it when your work day ends.