How to Access Citrix

Requirements:
A. For Windows XP or Vista, you must have Internet Explorer and the latest version of Java installed. Disable any pop-up blockers you may have installed.

B. For OS X, you must have Safari installed. You must disable pop-ups in Safari to access Citrix. This will allow the Citrix client program to run.

Instructions (images will vary depending on operating system and browser version):

1.      Open your browser and navigate to the following website: http://citrix.med.miami.edu

 

Note the gold lock icon at the bottom right of the screen.  This means that your connection with the website is secure.

  

2.      The first time you access the Citrix website, you will notice a message at the bottom of the page. Click on the first link in the message to install the Citrix ICA Web Client. This only has to be done once. The message will vary depending on your Operating System (Windows XP, Vista, or Mac OS X).

     
3.      You will see the following pop up window.  Click the Run button.
 

4.      The file will download and you will be prompted to run the program.
 
 

5.      If you receive any security warnings, allow the program to continue.
 
 

6.      When the installation is complete, you will be prompted to continue.  Click "Yes".
 

7.      The "Citrix License Agreement" window will open.  Click "Yes" after reading the license agreement to continue.
 

8.     When the installation is complete, you will be prompted to restart your web browser. Click "OK", close your web browser, and reopen it.
 

9.     Navigate to the Citrix website:  http://citrix.med.miami.edu.  The Message Center no longer informs you that the client needs to be installed.
 

 
10.     Now you are ready to login.  Enter your login credentials.  Your Username and Password are the same ones used for your e-mail and domain login. Enter "medical" for the Domain and click "Log In". Note: Your login Password is case sensitive. 
 

11.     Once you login, you will see your personalized applications screen.  You will have different icons for each application that is published for you. Double click the application you wish to run.
 
 

12.    You will see the following window when Citrix needs to access your computer. Select the option that is most appropriate for you.  Since Citrix is a trusted and a secured application, we recommend you select "Full Access" and choose "Never ask me again for any application".  Click "Ok" to continue.
 
 

If you have any questions or problems using Citrix, please contact our help desk at 305-243-5999 or e-mail help@med.miami.edu.