1051 NW 14th St., Suite 165
(UM mail routing R-26)
Miami, FL 33136
Receptionist: 305-243-6475
Hours: 830am - 500pm, M-F
Help Desk: 305-243-5999
Hours: 24/7
General fax: 305-243-6417
Admin. fax: 305-243-2622
17 September 2008
UPDATES TO EXCHANGE EMAIL
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Over the next few months, Medical Information Technology will be upgrading the hardware and software for the medical campus Exchange email system. The first evidence of this change will be visible to users of Outlook Web Access – known locally as “webmail” – starting tonight. OWA’s login page will be different, allowing you to select a standard full-featured version or a “light” one (for a shared computer, or where you can’t use Internet Explorer).
Users of OWA know that it is a convenient way to access Exchange email using a web browser from any computer, without requiring Outlook, Entourage or other email software to be installed. But even using Internet Explorer, with which it works best, OWA has provided more limited functionality than Outlook. The new version, which you’ll see in coming months, is much more robust.
If your email client is set up to access Medical School email via the IMAP protocol and you are experiencing problems with receiving email, please see our guide for help. This guide will help you configure popular email clients to work with the Exchange Email system.
Other improvements to Exchange will be discussed in future Technology Updates.
For assistance with any aspect of electronic mail, contact the Medical Information Technology Help Desk at 305-243-5999 or help@med.miami.edu
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