1051 NW 14th St., Suite 165
(UM mail routing R-26)
Miami, FL 33136
Receptionist: 305-243-6475
Hours: 830am - 500pm, M-F
Help Desk: 305-243-5999
Hours: 24/7
General fax: 305-243-6417
Admin. fax: 305-243-2622

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Medical ID (Medical Domain user-ID)
In the physical world, your School of Medicine ID badge permits you to enter medical campus buildings. Your Medical ID and associated password is your virtual ID badge, allowing access to the Medical Center information network and to many of its resources.
Systems that use the Medical ID for authentication (proof of identity) include: campus wired network and wireless network, personal and shared network file directories, Outlook Exchange email, Citrix Applications Portal, Secure Gateway, and the File Management System.
One User ID, One Password
Formally, it's called the "Medical domain user ID," because it uniquely identifies you as a Medical Center network user. But we usually refer to it as your "Medical ID" for short.
Typically the Medical ID is a combination of your last name and first initial -- for example, if your name is Jane Doe, your Medical ID will be assigned as "jdoe." If there is already a "jdoe" here, a number will be added to the end -- "jdoe2," jdoe3," etc. (Unfortunately, we cannot accommodate requests for "customized" IDs that you select.)
Each Medical ID has an associated password. We create the initial one. You are required to change that starting password to one that only you know. Because the Medical ID permits access to a broad range of resources, it is particularly important that you pick a good password, and that you protect it appropriately.
Only you know your password. Our support staff cannot retrieve your password for you. Our support staff will never ask you for your password. We can only reset your password to something else, in order to give you an opportunity to change it. If you want to change your Medical ID password, click here.
Obtaining a Medical ID
All staff receive their Medical ID's at the New Employee Orientation. Medical ID's for faculty are requested by the HouseStaff office or the faculty member's respective department. Medical Education or academic departments request Medical ID's for students. Medical ID's can also be requested via the Help Desk.
Third-party support staff are also eligible, but the request must come from a sponsoring department, and include a justification for the person's access to Medical campus network resources.
The Help Desk will need the following information to create the Medical ID: name, department, job title, UM ID# (C-number), office location (building and room number), and a telephone number. Generally, the person must have an active record in the MyUM system that we can use to verify the information provided.
Other identifiers at the University
The Medical ID should not be confused with other forms of virtual identification -- such as C-numbers, CaneIDs, and email aliases -- or with application-specific user-IDs employed to provide an additional layer of security.

