1051 NW 14th St., Suite 165
(UM mail routing R-26)
Miami, FL 33136
Receptionist: 305-243-6475
Hours: 830am - 500pm, M-F
Help Desk: 305-243-5999
Hours: 24/7
General fax: 305-243-6417
Admin. fax: 305-243-2622

About Us
The UM-Miller School of Medicine's Department of Information Technology serves the entire Medical Center community. We manage the medical campus and remote site networks, data center operations, technical support for desktop computing systems and peripheral computing devices, ancillary application support, and IT procurement.
Department Groups and Responsibilities
- Administration is responsible for billing, budgeting, internal departmental communication, reception, and support.
- Biomedical Engineering is responsible for acquisition, assessment, certification, maintenance and repair of biomedical equipment.
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Datacenter Operations manages datacenters and server-based applications on the medical campus.
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Desktop Support provides support services for desktop computers, peripherals, portables and wireless devices.
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Education and Communications provides educational services as well as departmental communications like this Web site and Technology Update.
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Help Desk group runs the 24x7, 365-day-a-year Help Desk support service for faculty, staff and students.
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Information Security manages implementation of network security measures and heads up security incident response.
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Network Engineering deploys and maintains the wired and wireless networks of the medical campus, as well as remote networks at other sites.
- Procurement handles computer and peripheral device acquisitions, and manages the Technology Store.

