1051 NW 14th St., Suite 165
(UM mail routing R-26)
Miami, FL 33136
Hours: 830am - 500pm, M-F
Help Desk: 305-243-5999
General fax: 305-243-6417
Admin. fax: 305-243-2622
The UM-Miller School of Medicine's Department of Information Technology serves the entire Medical Center community. We manage the medical campus and remote site networks, data center operations, technical support for desktop computing systems and peripheral computing devices, ancillary application support, and IT procurement.
Department Groups and Responsibilities
- Administration is responsible for billing, budgeting, internal departmental communication, reception, and support.
Data Center Services manages data centers and server-based applications on the medical campus.
Desktop Support provides support services for desktop computers, peripherals, portables and wireless devices.
Help Desk group runs the 24x7, 365-day-a-year Help Desk support service for faculty, staff and students.
Information Security manages implementation of network security measures and heads up security incident response.
Network Engineering deploys and maintains the wired and wireless networks of the medical campus, as well as remote networks at other sites.
- Procurement handles computer and peripheral device acquisitions, and manages the Technology Store.