1051 NW 14th St., Suite 165
(UM mail routing R-26)
Miami, FL 33136
Receptionist: 305-243-6475
Hours: 830am - 500pm, M-F
Help Desk: 305-243-5999
Hours: 24/7
General fax: 305-243-6417
Admin. fax: 305-243-2622
Series index
The periodic Technology Update series provides short articles on information technology services available to the medical campus, and on IT topics of general interest. Click on the date to see a particular issue.
69. 21 May 2012
- Securesend.med.miami.edu Address Change
- Secure.send.miami.edu Is the New Address
- Old Address Unavailable After May 31, 2012
- New Address Available Now
- Peer 2 Peer File Sharing: Why it's Banned at Work
- What Is a P2P File Sharing Service
- P2P and Malware
- What Happens If P2P Files Are Found on a Medical Campus Computer
- Securesend.med.miami.edu
- Send Large Files to Email Recipients
- Manage Your Sent Files
- FMS Site Retiring on 10-03-2011
66. 1 September 2011
- McAfee Antivirus for Medical Campus PC's
- Remote Installation
- Deployed in Phases
- Protects Your PC
65. 29 August 2011
- Apple Desktop Device Hardware Support
- Apple Certified Technicians
- For In Warranty Devices
- No Charge
64. 24 August 2011
- Email Archiving Change
- Attachments on Messages Older Than 90 Days
- Attachment Shortcuts
- Attachment Restoration
63. 20 July 2011
- OS X Lion Incompatible with Encrypted Mac Laptops
- How to Tell if Your Laptop is Encrypted
- Potential for Data Loss
- Support for Lion in the Future
62. 26 May 2011
- Email Archiving Change
- Attachments on Messages Older Than 6 Months
- Attachment Shortcuts
- Attachment Restoration
61. 20 May 2011
- Apple Visiting Medical Campus
- Thursday, May 26th, 2011 1-3 p.m.
- First-come, First-served
- Ipad 2, Macbook Pro, Apple TV
60. 13 August 2010
- UChart Site Access
- Who to Call for Help
- Access Documentation On Campus
- Access Documentation Off Campus
59. 12 August 2010
- Hurricane Preparedness for Data and Devices
- How to Protect Your Data
- Manage Backups
- Protecting Devices
58. 14 June 2010
- New Look for Citrix
- Improvements
- Access
- Citrix Uses
57. 28 May 2010
- UChart in ULearn
- ULearn Requirements
- Assigned Modules
- Pop-up Blockers
56. 30 April 2010
- Email Archiving for "med.miami.edu" Addresses
- What is Archived
- Attachment Shortcuts
- Attachment Restoration
55. 31 March 2010
- MindLeaders Online Software Training Courses
- Requirements to Access Courses
- Course Progress Tracking
- Quizzes
54. 26 February 2010
- Webmeeting
- Access
- What Can Webemeeting Do
- What Webmeeting Can't Do
53. 07 January 2010
- Managing Your Printer's Life Cycle
- New Expense VS Old Consumables
- Inkjets VS Lasers
- Retirement Age
52. 03 December 2009
- Managing Your Computer's Life Cycle
- Retirement Age
- Price VS Productivity
- Life Cycle
51. 10 November 2009
- Wireless (Wi-Fi) on the medical Campus
- How To Connect
- Who & What Can Connect
- Wireless Security
50. 23 October 2009
- Windows 7 is Here
- The "New"
- Incompatibilities
- The "Old"
49. 1 September 2009
- Snow Leopard is Here
- The Good & the Bad
- How to Get Snow Leopard
- The Bottom Line
48. 20 August 2009
- Windows 7 is Coming
- The Good & the Bad
- Windows 7 on campus
- The Bottom Line
47. 23 July 2009
- Hurricane Preparedness for Data and Devices
- How to Protect Your Data
- Manage Backups
- Protecting Devices
46. 16 July 2009
- Encrypting Your Email, Phase 2
- External & Internal Addresses
- When Is Your Email Encrypted
- Unencrypting Messages
45. 04 June 2009
- Mac OS X, Office for Macs, and Safari: Recommendations
- To Upgrade or Not to Upgrade
- How Do I Upgrade
44. 25 May 2009
- Office, Windows, and Internet Explorer: Recommendations
- To Upgrade or Not to Upgrade
- How Do I Upgrade
43. 07 May 2009
- Recycling Your Computer & Media with Medical IT
- How Do I Request Computer Recycling Services
- How Does Medical IT Recycle Computers and Media
42. 29 April 2009
- New Update and Patch System for Medical Campus Windows Computers
- What's New About the Process
- How Does the Process Work
- What If a Restart is Needed for an Update to Take Effect
41. 23 April 2009
- Encrypting Your Laptop
- Why Is This Required
- How Can I Have the Software Installed On My Laptop
- What Is the Cost
40. 16 April 2009
- Encrypting Your Flash Drive
- Which Models Do You Recommend
- Can I Encrypt a Flash Drive I Already Have
- What Content Does UM Consider "Sensitive" Enough to Merit Encryption
39. 9 April 2009
- Encrypting Your Email
- What Content is "Sensitive" Enough to Require Encryption
- How Do I Tell Exchange That I Want a Message Encrypted
- What Do Recipients Have To Do To "Un-encrypt" My Message?
38. 9 March 2009
- Peer 2 Peer File Sharing: Why it's Banned at Work
- What Is a P2P File Sharing Service
- What if I Have a Legitimate Need to Use P2P
- What Happens If P2P Files Are Found on a Medical Campus Computer
37. 13 February 2009
- PC Power Management: Good for PC's and People
- Are the Potential Savings Large
- How Can I Conserve Power During the Work Day
- Does Turning the Computer Off Regularly Reduce its Operating Life
36. 31 December 2008
- Changes to Network File Storage
- What, When and Why
- Effects on You
- Actions Required
35. 10 December 2008
- Campus Protection Against Malware
- How to Get Protected
- How Malware Defense Works
- What You Need To Know
34. 21 October 2008
- Required Encryption for Portable Computers
- What about my "old" laptop?
- What is the cost?
- Can I be exempted?
- Upgrades to Exchange email
- Outlook Web Access Changes
32. 8 September 2008
- Hurricane preparedness
- Adobe Acrobat 9
- Symantec Endpoint Protection
31. 30 July 2008
- Encryption for Portable Computers
- No charge for the software
- How to have the software installed
- Who needs their portable computer encrypted?
30. 3 June 2008
- Better spam filtering for the Medical Campus
- How to create a safe list
- How to create a block list
- How to manage the spam reports
29. 29 April 2008
- From what companies can I buy a mobile phone?
- Which mobile phone should I buy?
- My department has purchased a phone for me. How do I go about getting it setup to access my Medical School email, contacts, and calendar?
- Can Medical IT help me fix a problem with my mobile phone?
28. 24 January 2008
- When did you last change your password?
- Is your Outlook email running a bit slowly?
- Do you need Office 2008 for Macs?
- Monitoring your workplace computing activities
27. 4 December 2007
- Now "free/busy" works across campuses
- Learn to use "free/busy" and everything else
- Mac Leopard is here, but do you need it?
- Are you really using your "portables" securely?
26. 26 October 2007
- DST schedule changes (again)
- Using the Medical IT Help Desk
- No more connection charges
25. October 2007
- Satellite time for the campus
- Daylight Saving Time (again)
- Computer consulting and repair
- Customer Service Survey
24. September 2007
- Generate PDFs without spending more on software
- Keep your contact information current in MyUM
- Know the benefits and risks of portable hard drives
23. August 2007
- Keep your contact information current in MyUM
- FMS: A better way to send large files via email
- Data retention: How long is long enough?
22. July 2007
- Online software training when you want it
- WebMeeting for easy web collaborations
- Rating the "sensitivity" of your data
21. June 2007
- Why buy a "standard" desktop or laptop?
- Yes, it's time to think about hurricanes again
- Phishing and identity theft: still a big problem
20. May 2007
- Windows Vista is here. Do you need it?
- What kind of computer should you buy?
19. April 2007
- Make your computing life safer with free protective software
- Make your computing life easier with MindLeaders training
- Make your collaborations easier with WebMeeting
- Office 2007: When should you upgrade?
- Daylight Saving Time changes
- Get rid of your old devices and media for free
17. January 2007
- On-line software training courses available
- Windows Vista and Office 2007 coming
- Internet Explorer 7: It's OK to upgrade, unless...
16 .December 2006
- Use the Web for virtual meetings
15. November 2006
- Do you need two computer monitors?
- Do you need the new Internet Explorer?
- Do you need the new Symantec Anti-Virus?
- Understanding your batteries
- Do-it-yourself networking
- CITI privacy and security training
13. August 2006
- Medical Center network upgrades
- New departmental, personal Cingular stores
- Flash drive security
- The PC's 25th birthday
12. August 2006 (Biomedical Engineering edition)
- Medical device safety program
11. July 2006
- Secure disposal services for devices and media
- New e-Academy software store
- Windows Mobile's new capabilities
- Keeping Windows desktop updated
10. June 2006
- Hurricane preparation for devices and data
- Emergency personal data storage
- New Lenovo-PC Solutions store
- Data exposures: 85 million victims and counting
9. May 2006
- Green computing: power management
- Resouces for self-directed computer training
- Laptops in the news, for all the wrong reasons
8. April 2006
- End of FY shopping: new products in the Computer Store
- All about email filtering
- Spotfire available via Citrix
- Web resources for parents and children
- IT Focus Groups
7. March 2006
- Remote access to the Medical network:
Citrix, Secure Gateway VPN, Webmail - New on-call/paging system to be deployed
- Automatic network session timeouts start
- Information technology training survey results
- Computer security on the move
5. January 2006
- Protecting research data collections
- Information technology training survey
- Exchange email access via the Web
- Software updating service for Windows
- Automatic network session timeouts coming
- HR begins testing Halogen eAppraisal
- Bargain price on basic Dell desktop PC
- Computer guides to storage options
- Faster Citrix service
- More space on Exchange
- Campus Technology Magazine award
- New clinical applications go live
- New Medical Information Technology web site launched
- Vocera communications badges arrive
- JHS/UM wireless network
- New services for Medical ID holders
- Vocera communications badges coming soon


