1051 NW 14th St., Suite 165
(UM mail routing R-26)
Miami, FL 33136
Hours: 830am - 500pm, M-F
Help Desk: 305-243-5999
General fax: 305-243-6417
Admin. fax: 305-243-2622
Information for Clinicians
If you are unfamiliar with information technology services on the medical campus, we suggest you begin with the overview in the Information for Newcomers before reading this page. If you have a problem, or questions of any kind, you can always begin with our Help Desk. It's open 24/7. Use the Get Help form, send email to email@example.com or call 305-243-5999.
Core services and service providers
A summary of information technology services from the School of Medicine's Department of Information Technology is provided here, in the Core Services listing, and in other "Information for" pages. For more detailed information, you can use the links in the services directory.
Medical Information Technology is just one of several groups providing IT support and services for the Medical Center. For a list of the others, along with their functions and contact information, click here.
The clinical systems landscape
There are a large number of clinical applications servicing the medical campus community. Most of these applications are managed centrally by either the JMH Management Information Systems department or the UM Clinical Enterprise Technologies department.
Introducing new technologies into the clinical care environment is both challenging and rewarding, as the University continues to press towards a "paperless" environment while ensuring that those systems integrate with clinical and business workflows. Clinical care provider involvement in these projects is critical to the successful deployment, sustainability, and effectiveness of the overall digital initiatives.
Major applications include:
- RIS - Radiology Information System
- PACS - Pictorial Archive and Communication System
- EMR - Electronic Medical Record
- EMPI - Electronic Master Patient Index
- IDX Enterprise
- Medical record document imaging services (OTG)
- Clearing house
Access to clinical and other sensitive systems
To access most clinical and business systems, you need to request access rights through the data and application custodians for the particular applications of interest. We provide links to and information about most of the major systems in the applications directory.
In the "information about" page -- reached by clicking on the icon next to an application's name -- you will find contact information for the data/application custodian for that system.
On-campus access to these systems is available via the wired and wireless networks. Off-site (remote) access generally requires using the Citrix Application Portal, though sometimes a VPN connection will suffice.
Links of interest to clinicians
Click the name to launch the application.
Click the for information about it.
- Citrix Application Portal
- Outlook Web Access
- Email large files
- Secure Gateway VPN
- Time & Effort Reporting System
- UM PACS
- JMH PACS
- CaneCare (OTG)
- ESA (Physician Electronic Signature)
- MCSL File Manager
- MCSL Lab Viewer
- MCSL Note Viewer
- MCSL OR Display
- MCSL Physician Coding System
- MCSL Research
- MCSL Transplant Flow Sheet
- MCSL Transplant Waiting List
- MCSL UM Care
- JMH Care
- OnCall Scheduling / Calendar
- Paging System
- Calder Library E-Journal
- Calder Library Online Catalog (CALLCAT)
- CITI Program
- JMH Intranet
- SCCC Intranet